INDICATORS FOR MEASURING INSTITUTIONAL PERFORMANCE IN PUBLIC AGENCIES BETWEEN THEORY AND PRACTICE. CAHIERS MAGELLANES-NS, [S. l.], v. 6, n. 2, p. 4934–4961, 2024. Disponível em: https://cahiersmagellanes.com/index.php/CMN/article/view/780.. Acesso em: 6 nov. 2026.